Supply Chain Consulting
OptiChains Consulting helps retail, distribution, and ERP-enabled businesses turn planning data into measurable operational outcomes — from demand accuracy to inventory availability.
Focused engagements that close the gap between planning data and business performance.
Improve statistical forecast accuracy using your existing ERP and planning data. We diagnose bias, reduce error, and implement forecasting models that reflect real demand patterns — seasonality, promotions, and lifecycle included.
Right-size stock levels across your network. We model safety stock, reorder points, and replenishment logic to balance service levels against working capital — without over-relying on gut feel or spreadsheets.
Turn raw ERP and planning data into actionable insight. We design KPI frameworks, build reporting structures, and identify the root causes of performance gaps — giving leadership clear visibility across the supply chain.
Get more from SAP, Microsoft Dynamics 365, or similar platforms. We optimise planning module configuration, master data quality, and process workflows so your ERP investment delivers real planning performance — not just system compliance.
We work with businesses where supply chain planning complexity is high and the cost of poor decisions is material.
Multi-category retailers managing seasonal demand, promotions, and store replenishment across distributed networks.
Short lifecycle products, high SKU count, and markdown risk — where forecast accuracy directly impacts margin.
Wholesale and distribution businesses balancing supplier lead times, customer service levels, and working capital.
Organisations coordinating inventory and planning across multiple warehouses, DCs, or regional supply chains.
Companies running SAP, Microsoft Dynamics 365, or similar platforms that are not yet fully realising their planning potential.
Every engagement follows a structured path from problem clarity to measurable improvement.
We start by understanding your current planning environment — data quality, ERP setup, process maturity, and performance gaps. No assumptions. No generic frameworks applied before we understand what's actually happening.
Based on diagnosis, we co-design a targeted improvement plan covering forecasting models, inventory policies, analytics structure, or ERP configuration — with clear objectives and measurable outcomes.
We work alongside your team to implement changes — configuring parameters, building models, structuring data, training planners, and embedding new processes into your existing workflows.
We track KPIs and review outcomes against targets. Performance monitoring, root-cause review, and iterative adjustment ensure improvements hold and continue to develop over time.
We focus on practical, outcome-oriented work — not theory or slide decks that sit on a shelf.
Our work is grounded in operational reality — what works in live ERP environments with real data constraints, not textbook theory.
We design solutions that your planning team can own and sustain — not complex models that only a consultant can maintain.
We understand how SAP and Dynamics 365 planning modules actually work — including the configuration decisions that quietly undermine forecast and replenishment performance.
We define KPIs before we start. Forecast accuracy, service fill rates, inventory turns, and planning cycle time are tracked and reported throughout every engagement.
We connect supply chain operations thinking with data analytics capability — giving your team both the tools and the understanding to make better planning decisions.
We communicate clearly at every level — from planner workshops to board-level reporting — with insight structured for decision-makers, not just analysts.
OptiChains Consulting was founded on a straightforward belief: that most supply chain planning problems are solvable — given the right diagnosis, the right data, and the right approach.
The firm combines deep supply chain expertise with data-driven decision support, covering demand forecasting, inventory policy design, analytics, and ERP planning optimisation. Our work is designed for practitioners — planners, operations leaders, and executives who need results, not reports.
We work with retail, distribution, and multi-site supply chain organisations that are ready to move beyond spreadsheets and unlock the planning capability already embedded in their ERP and data environments.
Start the ConversationTell us about your planning challenge. We'll respond within one business day to arrange a focused, no-obligation conversation.
What to expect:
A short discovery call focused on your business situation —
no sales pitch, no generic presentation. We ask the right
questions and come back with a clear view of where we can help.